✓ Response < 15 minutes

IT Maintenance in Terrassa

Professional IT maintenance in Terrassa and surrounding areas. IT maintenance and technical support services in Terrassa available 24/7 with guaranteed SLA.

24/7 helpdesk in native Spanish
Proactive monitoring of critical infrastructure
Dedicated senior consultant per client
99.9% availability SLA guaranteed

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Measurable results

Real metrics from our IT maintenance services in Terrassa

-70%

Incident reduction

Preventive maintenance prevents problems before they occur

< 15min

Response time

Average response time to critical tickets

99.9%

Guaranteed SLA

Critical systems availability ensured

What's included in IT support 24/7?

Complete IT maintenance services available in Terrassa and surrounding areas

📞 Help Desk 24/7

Helpdesk always available to resolve user incidents: access problems, configuration, software, hardware. Single channel (phone, email, portal) with guaranteed response < 15 minutes for critical issues.

👨‍💼 Assigned Senior Consultant

Dedicated expert who knows your infrastructure, processes and needs. Single point of contact for strategic decisions, major changes and IT roadmap. Monthly review meetings.

📊 Proactive Monitoring 24/7

Tools that monitor servers, networks, applications and critical services 24/7. Automatic alerts before users report problems. Preventive incident resolution.

🔧 Mantenimiento Preventivo

Security updates, patches, performance optimization and system cleanup. Professional IT maintenance in Terrassa with scheduled tasks during non-critical hours.

🚀 Change Management

Structured process for infrastructure changes: request, impact assessment, planning, execution and rollback if necessary. Zero unplanned changes.

📈 Executive Reports

Monthly dashboard with availability metrics, resolution time, tickets by category, trends and recommendations. Complete visibility for management.

The problem

Without IT maintenance = risks and hidden costs in Terrassa

60% of SMEs don't have professional IT maintenance. When something fails, you waste time looking for solutions, pay expensive services by the hour, or simply work with slow systems. A downed server or critical problem costs you hours of productivity, lost sales, and team stress. Businesses in Terrassa need professional IT maintenance to avoid these problems.

⚠️ Hidden cost: 5 hours/month of downtime × €200/hour = €1,000/month. Not counting productivity loss and opportunities.

The solution

IT Maintenance 24/7: guaranteed peace of mind in Terrassa

Helpdesk always available, proactive monitoring that solves problems before you notice them, assigned consultant who understands your business, and preventive maintenance. Reduces incidents by up to 70% and ensures 99.9% availability. Our IT maintenance services in Terrassa guarantee your business continuity.

✅ Guarantees: Response < 15 minutes, SLA 99.9%, dedicated consultant, 24/7 monitoring, monthly reports.

IT Maintenance in Terrassa - Your dedicated technical team

Contact us to learn about our IT maintenance services in Terrassa and surrounding areas. Guaranteed response in less than 15 minutes.

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FAQ

Frequently Asked Questions about IT Maintenance in Terrassa

Answers to the most common questions about our services in Terrassa

1 Do you offer IT Maintenance in Terrassa?

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Yes, we provide professional IT Maintenance services in Terrassa and surrounding areas. We have coverage across Barcelona with local teams and 24/7 support.

2 What are the prices for IT Maintenance in Terrassa?

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Pricing for IT Maintenance in Terrassa varies according to each company's specific needs. Contact us for a free consultation and personalized quote.

3 What is the response time for IT Maintenance in Terrassa?

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We offer 24/7 support for IT Maintenance in Terrassa with guaranteed response times according to the contracted SLA. Contact us for more information about our service levels.

4 Do you have local teams in Terrassa?

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Yes, we have local teams and resources in Terrassa and surrounding areas to provide IT Maintenance with maximum quality and fast response times.