Privacy Policy

MINORISA DE SISTEMAS INFORMÁTICOS Y DE GESTIÓN, S.L.

• Domicilio: C/ Pica d'Estats, número 77-95, Polígono Industrial Sant Isidre (08272) Sant Fruitós del Bages, Barcelona
• NIF: B61055745
• Correo electrónico: [email protected]
• Teléfono: 900 525 977

Through the contact forms on this website, we collect the following personal data:

• Form "We call you": Name, phone and company name
• Form "Write to us": Full name, email, subject and message

The data controller will collect exclusively the personal data that is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

The user guarantees the authenticity of the data communicated and will be solely responsible for any false or inaccurate statement.

This website may contain links to external pages. The data controller does not assume any responsibility for the content or any other aspect related to these external pages.

Personal data received through the contact forms will be processed exclusively for the following purposes:

• Contact request management: The data provided is used solely to respond to your request for commercial or technical information about our IT solutions.
• Commercial management: The data is incorporated into our internal CRM system to manage your inquiry, carry out the corresponding commercial follow-up and facilitate communication during the IT solutions evaluation process.
• Maintenance of the contractual relationship: In case a commercial relationship is established, the data will be used for the corresponding administrative and contractual management, including billing and technical support.

The legal basis for processing personal data through the contact forms will be the user's consent, which is granted by checking the privacy policy acceptance box and submitting the form.

The user has the right to withdraw consent at any time, without affecting the lawfulness of processing prior to its withdrawal. To exercise this right, you can contact us at [email protected].

Once a commercial relationship is established, the legal basis for data processing will be:

• The execution of the contract for the management of the commercial relationship
• The fulfillment of legal obligations applicable (billing, tax obligations, etc.)

MINORISA DE SISTEMAS INFORMÁTICOS Y DE GESTIÓN, S.L. does NOT sell or transfer personal data to third parties for commercial purposes.

Personal data will only be communicated to:

• Third parties when necessary due to legal obligation (for example, to tax or administrative bodies when required by law).
• Technology service providers acting as data processors (for example, hosting services or CRM systems), always with adequate contractual guarantees and exclusively for the management of the commercial relationship. These providers are obliged to process data with the same confidentiality and security.

Data collected through contact forms is stored in our internal CRM system and is used exclusively to manage commercial inquiries and facilitate communication with you.

Personal data will be retained for the following periods:

• If no commercial relationship is established: Data will be retained for the time necessary to respond to your inquiry and for a reasonable period to manage possible related additional requests (maximum 2 years from the last communication).
• If a commercial relationship is established: Data will be retained throughout the duration of the contractual relationship and, subsequently, for the legal periods established by applicable legislation (generally 6 years for tax and accounting obligations).

After these periods, the data will be securely deleted, unless there is a legal obligation that requires its retention for an additional period.

At any time you can exercise the following rights regarding your personal data:

• Right of access: You can request information about the personal data we have about you.
• Right of rectification: You can request the correction of inaccurate or incomplete data.
• Right of erasure: You can request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Right of restriction: You can request the restriction of processing of your data in certain circumstances.
• Right to object: You can object to the processing of your data in certain circumstances.
• Right to data portability: You can request that we provide your data in a structured and commonly used format.
• Right to withdraw consent: You can withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, you can contact:

• By postal mail: MINORISA DE SISTEMAS INFORMÁTICOS Y DE GESTIÓN, S.L., C/ Pica d'Estats, número 77-95, Polígono Industrial Sant Isidre (08272) Sant Fruitós del Bages, Barcelona
• By email: [email protected]

In case of disagreement regarding the processing of your data, you can file a complaint with the Spanish Data Protection Agency (AEPD), the authority that holds control in this matter:

• Website: www.aepd.es
• Address: C/ Jorge Juan, 6, 28001 Madrid

MINORISA DE SISTEMAS INFORMÁTICOS Y DE GESTIÓN, S.L. implements the technical and organizational measures necessary to guarantee the security of personal data and prevent its alteration, loss, processing or unauthorized access.

The data controller reserves the right to modify this privacy policy according to its criteria, or motivated by a legal, jurisprudential or doctrinal change from the Spanish Data Protection Agency or the corresponding European authorities.

Use of the website after the implementation of these changes will imply acceptance of them.

If you want more information about the processing of your personal data or have any questions about this privacy policy, you can contact us:

• Email: [email protected]
• Phone: 900 525 977
• Address: C/ Pica d'Estats, número 77-95, Polígono Industrial Sant Isidre (08272) Sant Fruitós del Bages, Barcelona