Microsoft 365 went down again: you can't DR your way out of Teams (but you can have a plan)
On July 23 a network configuration change left Teams, SharePoint and OneDrive limping for hours: the fifth major hyperscaler outage in nine months. When your entire office lives in a SaaS there is no replica to boot and no runbook that helps: the SLA is credits, not continuity. What we wouldn't do, and the two-page plan that actually works.