A continuity plan nobody has rehearsed is a document, not a plan
Uptime Institute's May 2026 annual outage analysis says the leading driver of outages with human error behind them is still failing to follow procedures that were already established. Established: the document existed. And 87% of those who suffered an impactful outage believe it could have been prevented with better management, processes or configuration — seven points more than in 2024. What is missing, what a drill that works looks like, and when you should NOT run one.