The phone number on the record was a credential: Entra ID stops accepting it
Microsoft's own documentation has said it plainly for years: if you fill in a user's mobile phone or alternate email, that user can reset their password immediately "even if they haven't registered for the service". Which means a field written by a sync or by an admin worked as proof of identity. Entra ID is about to stop accepting it. What changes, why the 86% everyone quotes does not mean what it looks like, and the four different dates Microsoft gives for the same cutoff.