✓ Response < 15 minutes

IT Maintenance

Professional IT maintenance with coverage across Spain. IT maintenance and technical support services available 24/7 with guaranteed SLA.

24/7 helpdesk in native Spanish
Proactive monitoring of critical infrastructure
Dedicated senior consultant per client
99.9% availability SLA guaranteed

📞 Request Maintenance

Measurable results

Real metrics from our IT maintenance services

-70%

Incident reduction

Preventive maintenance prevents problems before they occur

< 15min

Response time

Average response time to critical tickets

99.9%

Guaranteed SLA

Critical systems availability ensured

What's included in IT support 24/7?

Complete IT maintenance services available

📞 Help Desk 24/7

Helpdesk always available to resolve user incidents: access problems, configuration, software, hardware. Single channel (phone, email, portal) with guaranteed response < 15 minutes for critical issues.

👨‍💼 Assigned Senior Consultant

Dedicated expert who knows your infrastructure, processes and needs. Single point of contact for strategic decisions, major changes and IT roadmap. Monthly review meetings.

📊 Proactive Monitoring 24/7

Tools that monitor servers, networks, applications and critical services 24/7. Automatic alerts before users report problems. Preventive incident resolution.

🔧 Preventive Maintenance

Security updates, patches, performance optimization and system cleanup. Tasks scheduled during non-critical hours. Reduction of unexpected failures.

🚀 Change Management

Structured process for infrastructure changes: request, impact assessment, planning, execution and rollback if necessary. Zero unplanned changes.

📈 Executive Reports

Monthly dashboard with availability metrics, resolution time, tickets by category, trends and recommendations. Complete visibility for management.

The problem

Without IT maintenance = risks and hidden costs

60% of SMEs don't have professional IT maintenance. When something fails, you waste time looking for solutions, pay expensive services by the hour, or simply work with slow systems. A downed server or critical problem costs you hours of productivity, lost sales, and team stress.

⚠️ Hidden cost: 5 hours/month of downtime × €200/hour = €1,000/month. Not counting lost productivity and opportunities.

The solution

IT Maintenance 24/7: guaranteed peace of mind

Always available helpdesk, proactive monitoring that solves problems before you notice them, assigned consultant who understands your business and preventive maintenance. Reduce incidents by up to 70% and ensure 99.9% availability.

✅ Guarantees: Response < 15 minutes, 99.9% SLA, dedicated consultant, 24/7 monitoring, monthly reports.

IT Maintenance in all cities

Search your city or filter by letter

All